Social listening
for real-time awareness
Track brand mentions across social media, news, blogs, and forums. Uncover insights from conversations that shape your reputation.
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Stay informed about
how your brand is truly perceived
Metricom social listening helps you monitor real-time conversations about your brand, industry, and competitors. Stay ahead of public opinion, detect emerging trends, and respond when it counts.
Who benefits from social listening
Marketer
CMO
Head of PR
Social media manager
Customer experience manager
Business owner
How to start with social listening
Three easy steps to gain a deeper understanding of how your brand is perceived
Choose keywords and topics
Define your brand name, competitors, product terms, and industry topics to start collecting relevant conversations
Apply filters to narrow your results
Narrow mentions by sentiment, region, platform, language, or author type to remove noise and focus on insights
Explore mentions in real time
View and analyze live conversations with full context: track what’s said, who’s saying it, and how it’s spreading
FAQ
What can I monitor with Metricom’s social listening?
Mentions across social media, blogs, forums, and news sources. Track your brand, industry trends, competitors, influencers, or any public figure.
How often is data updated?
Once data is imported, Metricom updates your mentions feed every 15 minutes for near real-time monitoring and timely insights.
Can I track mentions in other languages?
Yes. Metricom supports over 40 languages and automatically detects sentiment in each.
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Resource library
Free, practical resources to support your work
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